General TermsHotel Policies and Guidelines

STANDARD CHECK IN TIME:
2:00 PM (4:00 PM for 2- and 3-bedroom suites); CHECK OUT at
11:00AM (1:00 PM for 2- and 3-bedroom suites).

2. VISITORS POLICY: are allowed to stay in the room until 10PM only. Extra person charge applies for
stay overs.

3. HEALTH CLUB: The Health Club operates under management prerogative. Sunday-Thursday: opens 7AM
8PM; Friday, Saturday and during holidays: opens 7AM-10PM.
Outside food is not allowed to be brought into the premises. Additionally, the use of pool toys, including
water guns and inflatable balls, is prohibited to avoid any disturbances.

4. REGULATIONS:
▪ Room Cleaning will automatically be scheduled every other day starting on the 3rd day, anytime from
10AM to 8PM.
▪ Deliveries must be personally picked up by guests at the Hotel Lobby.
▪ Bringing in of portable electric cooking appliances, pots and pans arenot allowed. Please use
only the cookware provided by the hotel.
▪ Bringing in/cooking of food with unpleasant odor is prohibited.
▪ Business and/or Leisure guests may bring up to 3 beer cans/person and 1 bottle of wine/spirit in the
room. Bottled beer is not allowed.
▪ Please be advised that a quiet time policy is in effect from 10:00 PM to 7:00 AM to ensure a peaceful
stay for all guests, and noise is not permitted during this period
▪ Videoke/ Karaoke devices/ amplifiers and any electronic musical instruments are not allowed in the
room and Health Club.
▪ Confetti, party poppers, helium-filled balloons or candles other than cake candles are not allowed
▪ Pets are not allowed in the property.

5. DAMAGES: Guests must immediately report any damage/s found in the room to any of our Front Office
Associates at local “0.” Guests will be held responsible for any unreported damage/s.

6. FEES AND CHARGES:
a. Refundable deposit to be collected upon check-in:
● 1 to 6 nights:Php 2,000.00 per room per stay
● 7 to 29 nights: Php 6,000.00 per room per stay
● 30 nights and above: Php10,000.00 per room per stay
b. Cigarette smoking violation: Php 10,000.00
i. A guest shall be charged if he/she smokes inside the guest room, fire exits and other
undesignated area for smoking.
ii. A guest shall be charged for any strong tobacco odor or cigarette butts and ashes found
in the above mentioned areas.
c. Bringing in and/ or cooking of food with strong/unpleasant odor: Php2,500.00
d. Bed-down/putting the mattress on the floor: Php 5,000.00/bed
e. Stained linens are chargeable with a treatment fee.
f. Moving of the room’s furniture and fixtures, or misuse of the room: minimum of Php2,500.00
(Charges may vary depending on the damage/s)
g. Unreturnedroom key: PHP200/key